360bet FAQ — Answers to All Your Questions

No. Under 360bet's policy, each person is allowed only one account. Attempting to open multiple accounts may result in all accounts being closed and any accumulated balance being forfeited. Stick to one account and enjoy all the benefits fairly.

For KYC verification, you will typically need to provide one of the following:

• National ID Card (NID) — front and back
• Passport — photo page
• Driving License

Verification is usually completed within 24 hours. It is mandatory for large withdrawal amounts.

Some details, such as your email or mobile number, can be updated directly from Profile Settings. However, changes to your legal name or date of birth require contacting the support team and may involve submitting relevant documents.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and you'll receive an OTP or a reset link. Use it to set a new password. The whole process takes just 2–3 minutes.

For security purposes, your account will be temporarily locked after 5 consecutive incorrect password attempts. It will unlock automatically after 30 minutes, or you can contact the support team for a quicker resolution.

Yes. You can log in easily through the 360bet Android and iOS apps. With fingerprint and Face ID support, there's no need to enter your password every time. Once logged in, enable the "Remember Me" option to stay signed in.

360bet supports the most popular payment methods in Bangladesh:

• BKash (Personal & Agent direct transfer)
• Nagad
• Rocket (DBBL)
• Upay
• Bank Transfer (selected banks)
• Cryptocurrency (USDT, BTC)

To learn more, Payment Page See.

The minimum deposit is just ৳200 BDT. The maximum varies by payment method — the daily limit is generally up to ৳1,00,000 BDT. VIP members may have higher limits.

Withdrawals via mobile banking (bKash, Nagad, Rocket) are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Larger amounts may require additional verification.

360bet does not charge any withdrawal fees. However, your payment provider (e.g., bKash, Nagad) may apply their own transaction fees. Please check your payment provider's website for details.

First, save a screenshot or note your transaction ID. Wait 5–10 minutes and refresh the page. If the issue persists, contact us via live chat with your transaction ID and screenshot — the support team will resolve it promptly.

A welcome bonus is automatically credited on your first deposit after opening a new account. The bonus percentage and amount may vary over time. To see the current offer, On the registration page Go.

Each bonus has its own wagering requirement, typically ranging from 10x to 30x the bonus amount. For example, a ৳500 BDT bonus with a 20x requirement means you need to place ৳10,000 BDT in bets. Full terms for each bonus are listed on the bonus page.

Yes. 360bet has a referral program. When someone signs up using your referral link and makes their first deposit, you'll receive a bonus. You can view the referral bonus amount and terms under Profile > Referral.

Yes, most bonuses come with an expiry period — typically 7 to 30 days. If the wagering requirement isn't met within that time, both the bonus and any winnings from it will be forfeited. Always read the terms and conditions carefully after claiming a bonus.

360bet offers 500+ games:

• Sports Betting — Cricket, Football, Tennis, Badminton
• Live Casino — Blackjack, Roulette, Baccarat, Poker
• Slots — Classic & Video Slots
• Fishing Games
• Virtual Sports
• Jackpot Games

View All Games Games Page visit here.

After logging in, go to the Sports section and click the "Live" tab. You'll see a list of all ongoing matches. Pick your match, check the odds, enter your stake, and confirm. The page updates in real time.

360bet's Jackpot Games Powered by RNG (Random Number Generator) technology, every round is completely fair. All players have an equal chance of hitting the jackpot. Progressive jackpots grow over time and can be won by anyone at any moment.

Yes, demo mode is available on most slots and casino games. It lets you get familiar with a game without using real money. Note that winnings in demo mode are not real and cannot be withdrawn.

Yes, absolutely. 360bet is internationally licensed and uses 256-bit SSL encryption. Your personal information and financial transactions are fully encrypted. We never sell or share your data with third parties.

Go to Profile Settings > Security and enable the "Two-Factor Authentication" option. You can set up 2FA using an OTP sent to your mobile number or via the Google Authenticator app. Keeping this enabled significantly improves your account security.

Change your password immediately and log out of all devices. Then notify the support team. 360bet monitors all suspicious activity and will temporarily suspend the account and investigate if necessary.

Go to Profile Settings > Responsible Gaming to set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. For more details, visit our Responsible Gaming Page See.

Yes. You can contact our support team at any time or enable self-exclusion directly from your profile settings. Options include 7 days, 30 days, 6 months, or a permanent block. During this period, you will not be able to access your account or place any bets.

Absolutely not. 360bet is strictly for users aged 18 and above. Age is verified at registration, and documents may be requested if there is any doubt. Accounts belonging to minors will be permanently closed.

You can reach us through the following channels:

• Live Chat: Click the chat icon at the bottom right of the website — active 24/7
• Email: support@360bet.click — Response within 24 hours
• Telegram: Join the official Telegram channel

Support is available in Bengali.

Start by reporting the issue via live chat. If it remains unresolved, send a detailed email to support@360bet.click. We take all complaints seriously and aim to provide a formal response within 72 hours.

Yes, 100%. The 360bet support team operates entirely in Bengali. Our support system is built with Bangladeshi players in mind, so there's no language barrier whatsoever.