360bet Privacy Policy — Our Commitment to Protecting Your Data

360bet is one of Bangladesh's most trusted online gaming platforms. We believe that protecting the privacy of our users' personal information is not just a legal obligation — it is our ethical responsibility.

This privacy policy ("Policy") explains what information 360bet collects, how it is used, who it may be shared with, and what measures we take to protect your data. This policy applies to the 360bet website, mobile version, and all related services.

360bet's privacy policy is built in accordance with international data protection standards and applicable laws of Bangladesh. We respect the trust our users place in us and are committed to keeping their information secure.

360bet only collects information that is strictly necessary. No unnecessary personal data is ever gathered.

360bet also automatically collects certain technical information, such as log files, cookies, and web beacons, which are used to improve platform performance and maintain security.

360bet uses your personal information only for specific and legitimate purposes, as outlined below:

• Account Management: To create, maintain, and manage your 360bet account.
• Service delivery: For gaming services, transaction processing, and bonus distribution.
• Identity Verification: To complete the KYC process and prevent fraud.
• Security: To protect your account and detect suspicious activity.
• Customer Support: To respond to your complaints and queries, and to help resolve any issues.
• Legal Obligation: To comply with Anti-Money Laundering (AML) regulations and other legal requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Contact: To keep you informed about important updates, promotions, and offers (only with your consent).

360bet never sells or rents your information to third parties for advertising purposes. Your data is always used strictly within the purposes described in this policy.

360bet stores your personal information on secure servers. All data is protected with SSL/TLS encryption and safeguarded against unauthorized access.

How long your data is retained depends on the type of information and applicable legal requirements:

• Account Information: For the duration the account remains active, and for a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by law.
• KYC Documents: A minimum of 5 years after account closure.
• Support Contact: 3 years from the date of last contact.
• Cookies & Browsing Data: At the end of the session or after a maximum of 1 year.

360bet may share your personal data with third parties only in limited and specific circumstances. We never sell your information for commercial purposes.

Your information may be shared in the following circumstances:

• Service Providers: Payment processors (bKash, Nagad) and technology infrastructure providers who operate on behalf of 360bet and are bound by strict confidentiality agreements.
• Law Enforcement: To comply with lawful orders from government authorities or courts.
• Fraud Prevention: With relevant regulatory authorities in investigations of money laundering or other financial crimes.
• Business transfers: In the event of a business merger or transfer, with the new owner — who will also be required to comply with this Privacy Policy.

All third parties that 360bet shares data with are bound by strict confidentiality agreements. They are not permitted to use your information beyond what 360bet has authorized.

360bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies 360bet uses:

• Essential cookies: Login sessions and security tokens — the platform cannot function without these.
• Functionality cookies: To remember your preferences, such as language settings and game choices.
• Analytics cookies: To understand how users interact with the platform — fully anonymized data.
• Security Cookies: Used to detect fraud and bot activity.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain platform functionality.

360bet uses industry-leading security technology to protect your data. Data security is our top priority.

• SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption, ensuring bank-grade security.
• Two-Factor Authentication (2FA): An extra layer of security has been added to your account login.
• Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are active at the server level.
• Regular security audits: Regularly tested by independent security experts.
• Data Backup: Data is backed up regularly and stored across multiple secure locations.
• Access Control: Only authorized personnel can access your information, and only when necessary.

That said, no digital system is 100% foolproof. 360bet therefore encourages you to use a strong password for your account and update it regularly.

360bet believes every user should have full control over their own data. You have the following rights:

360bet strictly prohibits anyone under the age of 18 from using the platform. 360bet does not collect information from minors or provide services to them.

• Date of birth is verified at the time of registration.
• Additional age verification documents may be requested in cases of suspicion.
• Any account found to belong to a user under 18 will be terminated immediately.
• If parents believe their child is using 360bet, they should immediately support@360bet.clickto let us know.

360bet may update this privacy policy as needed. Any changes will be handled in the following manner:

• You will be notified at your registered email address if any significant changes are made to the policy.
• Users will be notified at least 14 days before any updated policy takes effect.
• The "Last Updated" date at the top of this page is always kept current.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

360bet recommends that you review this privacy policy regularly to stay up to date on how your information is being managed.

For any questions, concerns, or complaints regarding the privacy policy, please contact 360bet's dedicated privacy team:

• Email: support@360bet.click
• Response Time: Usually within 24–48 business hours
• Live Support: Available 24/7

If your complaint is not resolved to your satisfaction, you have the right to file a complaint with the relevant digital security authority in Bangladesh.